Course Code: REL-HHS-0-CSRME
Hours: 2.5
Type: Online Course
Content Expiration Date: 10/31/2018
Learning Objectives:
Implement strategies to reduce medical errors and improve patient outcomes.
Provide education to patients on the steps they can take to reduce their risk for medical errors.
Identify your responsibility in reporting medical errors.
Identify the scope of medical errors within the healthcare setting.
Use root cause analysis to determine why and how medical errors occur.
Recognize common error-prone situations and causes of medical errors.
Staff Writer: Jennifer Moore, RN-BC, DNS-CT, CDP
Jennifer Moore, RN-BC, DNS-CT, CDP started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Director of Nursing Services – Certified, and a Certified Dementia Practitioner. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the manager of curriculum design for post-acute care for Relias. Within this position, her responsibility is to oversee the development of online training modules for the post-acute care industry. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI).
Disclosure: Jennifer Moore, RN-BC, DNS-CT, CDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Expert Reviewer: Karen Borusiewicz, MSN, RN, WHNP-BC
Karen Borusiewicz, MSN, RN, WHNP-BC has over 30 years of nursing experience in a variety of settings. As a Nurse Practitioner in Women’s Health, she spent the early part of her career providing direct clinical care and developing programs and training initiatives to enhance patient safety through education. She has held positions such as Appeals Nurse Supervisor, Pharmacovigilance Safety Specialist, Reportable Incident Investigator, Leadership Training Facilitator, and Regional Nursing Specialist. In 2000, Karen changed her career focus to work in the Human Services field as a Nurse Consultant for individuals with intellectual and developmental disabilities (I/DD). Working in a multi-state organization as the Director of I/DD Nursing and Medical Services, she expanded that focus and is recognized as a subject matter expert for behavioral health (with a special emphasis on dual diagnosis for behavioral health and I/DD), autism, and medically fragile services. In addition to providing case management and regulatory oversight, Karen has specialized in writing and implementing policy and procedure, and in fostering quality improvement processes designed to identify and address system issues, in order to enhance patient safety and care. She has presented at various state and national conferences on topics including behavioral health, sexuality, and aging.
Disclosure: Karen Borusiewicz, MSN, RN, WHNP-BC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Psychologists; entry, intermediate, and advanced level Alcohol and Drug Counselors; entry, intermediate, and advanced level Marriage and Family Therapists; entry, intermediate, and advanced level Nurses; entry, intermediate, and advanced level Professional Counselors; entry, intermediate, and advanced level Social Workers; in the following settings: Health and Human Services.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.