Building Relationships in the Workplace

Course Code: REL-IDD-0-BRW

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2028

Learning Objectives:
Describe why introductions are important at work and how to do them well.
Explain how to help build relationships with coworkers.
Identify common challenges in building workplace relationships and strategies to address them.

Outline:
Section 1: Supporting Workplace Introductions and First Impressions

Malik’s Introduction to the Workplace

What Went Wrong?

Why Does This Matter?

The Importance of Workplace Introductions

The Power of First Impressions

Different People, Different Points of View

How to Plan for a Positive Introduction

Prepare the Employee

Prepare the Workplace Team

Choose the Right Setting

Knowledge Check

How to Introduce Someone Effectively

What Can Go Wrong?

Jasmine’s Introduction to the Workplace

Preparing Jasmine

Preparing the Team

The Introduction

Reflection

Key Takeaways

Section 2: Building Lasting Workplace Connections

Why Workplace Connections Matter

Understanding Workplace Connections

Supporting Workplace Connections

Common Barriers to Connection

Quick Check

Overcoming Barriers

Knowing When to Step In and When Not To

General Guidelines

Jasmine Builds Workplace Connections

Key Takeaways

Section 3: Conclusion

Course Summary

Course Contributor

References

Subject Matter Expert: Jessica Edwards, BS, QIDP

Jessica is a SME Writer at Relias. Her primary writing responsibilities are in the Health and Human Services vertical, in the content area of intellectual and developmental disabilities. Jessica received her Bachelor of Science in Health Science, with a concentration in Disability Studies and Human Development, from Stony Brook University. She has over eight years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as a direct support professional, case manager, and qualified professional. Her experiences and coursework over the years have allowed her to develop a strong knowledge of person-centered planning and care, community resources, and service delivery.

Target Audience:
The target audience for this course is: Developmental Disability Professionals (DDPs); Direct Support Professionals (DSP); in the following settings: Intellectual Developmental Disabiilties: Home and Community-Based Services, Intellectual Developmental Disabilities: Agency, Intellectual Developmental Disabilities: Family Living Homes, Intellectual Developmental Disabilities: Intermediate Care Facilities (ICF/IID), Intellectual Developmental Disabilities: Residential Services, Intellectual Developmental Disabilities: Residential Supported Living Services.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.