Course Code: REL-ACU-0-CMPO
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Recall ways that case managers impact the outcomes of the Triple Aim.
Identify models of care that affect case management outcomes.
Indicate the role of case managers in preventing hospital readmissions.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Definitions and Goals
Overview
Definition
Goals
Outcomes
Summary
Section 3: Patient Engagement
Improving the Patient Care Experience
The Impact of Culture
Informed Decision-Making
Summary
Section 4: Standards of Care and Best Practices
Standards of Care
Best Practices
Summary
Section 5: Adherence to Care and Patient Education
Patient Adherence
Patient Education
Summary
Section 6: Self-Management
Self-Management
Case Management Tools
Summary
Section 7: Transition of Care and Readmission Rates
Hospital Readmissions
Transitions of Care
Summary
Section 8: Clinical Vignette
Case Study
Section 9: Conclusion
Course Summary
Course Contributors
References
Subject Matter Expert: Katherine Schwegel, DNP, ACNP-BC
Dr. Schwegel is an Acute Care Nurse Practitioner and the Director of an Acute Case Management program. She has a doctorate of nursing practice with an emphasis on quality health care outcomes. Her case management experience includes acute, transitional and complex case management.
Writer: Kimberly Workman, MA
Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.
Target Audience:
The target audience for this course is: Care and Case Managers; in the following settings: Hospitals: Acute.
Certification Review:
Case Management Nursing (CCM/CMGT-BC) Certification
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.