Crisis Intervention for Individuals with IDD

Course Code: REL-IDD-0-CIIIDD

Hours: 0.75

Type: Online Course

Content Expiration Date: 12/31/2026

Learning Objectives:
Describe why crises occur and general strategies to manage them.
Describe the seven stages of a crisis and actions to take in each stage.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Understanding Crisis

Meet Lauren and Charlie

What is a Crisis?

Crisis Stages

Why do Crises Happen?

Charlie’s Crisis Plan

Crisis and Emergency Services

Crisis Response Skills

Common Mistakes

Review

Summary

Section 3: The Crisis Escalation Cycle

Responding to a Crisis

Stage 1: Calm

Stage 2: Trigger

Stage 3: Agitation

Stage 4: Acceleration

Stage 5: Peak

Stage 6: De-escalation

Stage 7: Recovery

Long-Term Crisis Response

Review

Summary

Section 4: Conclusion

Course Summary

Course Contributor

References

Instructor: Katy Kunst, MBA, QIDP

Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services.

Target Audience:
The target audience for this course is: Direct Support Professionals (DSP); in the following settings: Intellectual Developmental Disabilities: Agency.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.