Cultural Competence for Canada
As workplaces become more diverse, effective and successful employees must become more knowledgeable of cultural norms, be respectful of a wide range of cultural behaviours, and effectively communicate with people of various backgrounds. This course provides important information about becoming culturally competent.
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Course Code: REL-ALL-CAN-0-CDC
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Define culture and cultural competence.
Explain the importance of cultural competence in today’s work environment.
Describe strategies to enhance your ability to work effectively in diverse environments.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Cultural Competence
Cultural Competence Definitions
Developing Cultural Competence
Knowledge and Awareness Of Other Cultural Groups
Cross-Cultural Communication Skills
Review
Self-Awareness and Management of Personal Biases
A Faux Pas; Now What?
Review
Summary
Section 3: Conclusion
Summary
Course Contributor
Resources
References
Congratulations!
Subject Matter Expert: Helen T. Russell, R.N., BHSc(N)
Helen has an extensive career history in both home health and long term care administration and education. Currently she provides general administration, clinical nursing, and operational consultative services to administration and staff in long term care facilities as well as policy and procedure review and development and learning and development program review and development. She works with local community health organizations to deliver the Stanford University curriculum in Pain Self-Management and in Living a Health Life with Chronic Conditions. In addition, she works with private clients facilitating their process in navigating the home care and long term care admission processes.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.