HOPE - Quality Measures

Course Code: REL-PAC-0-HOPEQM

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2028

Learning Objectives:
Apply knowledge of the two newest HOPE-based quality measures to hospice patient assessment data.

Outline:
Section 1: Hospice Quality and the HOPE Tool

The Hospice Quality Reporting Program

HOPE

Symptom Impact and Symptom Follow-Up

Symptom Impact

Symptom Follow-Up Visits

SFV Timing

The Newest HOPE-Based Quality Measures

Timely Follow-Up for Pain Impact

Timely Follow-Up for Non-Pain Symptom Impact

Creating a Hospice Process Measure Sample

QM Calculation

Visual QM Calculation

Public Reporting Threshold

Knowledge Check

Key Takeaways

Section 2: Conclusion

Course Summary

Course Contributor

Resources

References

Subject Matter Expert: Susan Heinzerling, BSN, RN, CHPN

Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Life Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community.

Target Audience:
The target audience for this course is: Administration; Nursing Personnel; in the following settings: Hospice.

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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.