Course Code: REL-PAC-0-HCMPO
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Case Management
Defining Case Management
Case Management and Staffing
Review
Summary
Section 3: On-Call Needs of Hospice Patients
The Case Manager’s Role
On-Call Challenges
Review
Summary
Section 4: Case Management and Patient Outcomes
Patient Outcomes
Plan Of Care Development
Review
Summary
Section 5: Quality Assurance and Performance Improvement (QAPI)
QAPI
The Case Manager’s Role in Patient Outcomes and QAPI
Review
Summary
Section 6: COVID-19 Impact On Hospice Case Management
Pandemic and Hospice Case Management
RN Case Manager Role During COVID-19
CMS Waiver 1135 and the CARES Act
Bereavement During A Pandemic
Review
Summary
Section 7: Conclusion
Course Summary
Course Contributor
References
Instructor: Elizabeth Vaccaro, BSN RN
Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She has worked as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field. She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice.
Target Audience:
The target audience for this course is: Care and Case Managers; Nursing Personnel; in the following settings: Hospice.
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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.