Course Code: REL-ALL-0-IIT
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Describe how to prepare for, conduct, and evaluate an interview.
Identify at least 3 techniques used to gather information during an interview.
Explain 3 common pitfalls and legal concerns related to interviewing.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Preparation
Charles Has an Opening to Fill
Interview Components
Review the Job Requirements
Review the Resume and/or Application
Prepare an Outline
Plan the Setting
Review
Summary
Section 3: Gathering Information from the Applicant
Overview
Open-Ended Questions
Behavioral Questions
Developing and Planning Behavioral Questions
Elements of Behavioral Questions
Targeted Questions
Follow-Up Questions
Listening Techniques
Note Taking
Advanced Techniques
Common Mistakes Interviewers Make
Legal Issues
Inappropriate Questions and Their Alternatives
When Legal Issues Arise
Difficult Situations
Evaluate Immediately!
Communicating After the Interview
Review
Summary
Section 4: Conclusion
Summary
Course Contributor
Resources
References
Instructor: David A. Winter, MBA, SPHR, SHRM-SP
Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training.
Target Audience:
The target audience for this course is: All Staff; in the following settings: All Healthcare Facilities.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.