Course Code: REL-BHC-0-PDHS
Hours: 1.25
Type: Online Course
Content Expiration Date: 12/31/2026
Learning Objectives:
Describe what de-escalation is and why it is important.
Explain how to use de-escalation to prevent a crisis from developing.
Indicate specific approaches you can use during a crisis to help individuals return to pre-crisis levels of functioning and prevent harm.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Overview
What is De-escalation?
Review
Summary
Section 3: Escalation and Risk
Understanding Escalation
Review
Summary
Section 4: Prevention of Escalation
Prior to Using De-escalation
Review
Summary
Section 5: De-escalation Approaches
What Is Effective?
Review
Summary
Section 6: Conclusion
Course Summary
Course Contributor
Resources
References
Subject Matter Expert: Amanda Gayle, Ph.D.
Amanda Gayle received her Ph.D. in Counseling Psychology from the University of Tennessee. She completed a pre-doctoral internship at the University of Georgia in the Counseling and Testing Center. She also completed a post-doctoral fellowship at Duke University Medical Center in the Occupational Health Department working in both the internal and external employee assistance programs. She is licensed in North Carolina where she was in private practice for 15 years serving primarily adults in individual and couples counseling with many presenting issues. Her focus was on cognitive behavioral therapy to treat anxiety, mood disorders, grief, relationship difficulties, stress management, self-esteem, and parenting. She joined Relias as a subject matter expert writer for behavioral health in 2021.
Target Audience:
The target audience for this course is: Alcohol and Drug Counselors; Case Managers; Marriage and Family Therapists; Nurses; Professional Counselors; Psychologists; Social Workers; in the following settings: Health and Human Services.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.