Course Code: REL-ACU-0-QORGLE
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2028
Learning Objectives:
Describe effective leadership practices and their impact on organizational change and patient outcomes.
Recall key quality improvement tools and their role in improving healthcare operations.
Recognize the relationship between healthcare reimbursement models and quality outcomes.
Outline:
Section 1: Leadership
Leading With Purpose in Nursing
Thought Exercise
Impact of Leadership Styles
Diversity of Groups
Change
Outcomes
Thought Exercise
Quality Leadership Training
Knowledge Check
Key Takeaways
Section 2: Quality in Healthcare
Healthcare Reimbursement
Quality Practices
Thought Exercise
Quality Improvement Tools
Key Takeaways
Section 3: Clinical Vignette
Patient Safety Huddle
Section 4: Conclusion
Course Summary
Course Contributor
Resources
References
Subject Matter Expert: Rhoda Phillips, MSN, MA, RN, CEN
Mrs. Phillips is a SME/content writer for Relias. She holds an MSN in Nursing Education and a Master of Arts in English and Creative Writing. She maintains a certified emergency nursing certification (CEN). With over 18 years of experience in direct patient care, she has worked as a staff and charge nurse in emergency departments, med-surg units, observation, critical care, and long-term care. Mrs. Phillips has also served as a nursing school clinical instructor, a clinical educator in the emergency department, and most recently as a clinical educator for multiple med-surg units.
Target Audience:
The target audience for this course is: Nursing Personnel; in the following settings: Ambulatory Care, Hospitals: Acute, Hospitals: Critical Access (CAHs).
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.