Course Code: REL-PAC-0-TC
Hours: 0.5
Type: Online Course
Content Expiration Date: 11/30/2027
Learning Objectives:
Identify at least three ways to use words and body language to put individuals at ease.
Describe two ways to communicate therapeutically.
Outline:
About This Course
Learning Objectives
Section 2: Communication
Sandra
Remain Sensitive to Feelings of Exposure
Be Mindful of One-Way Communication
Parts of Communication
Review
Barriers to Communication
Perceptions
Improving Communication
Tune in to Your Emotions
Watch Your Voice
Dress the Part
Do Not Get Over-Involved
Do Not Keep Secrets
Review
Summary
Section 3: Conclusion
Course Summary
Course Contributor
References
Instructor: Kathleen Koopmann, RN, BSN
Kathleen is a seasoned subject matter expert in post-acute care, with over 37 years of clinical and teaching experience spanning both acute and post-acute care settings. She earned her Bachelor of Science in Nursing from Western Governors University and received specialized infection control training through the North Carolina Statewide Program for Infection Control and Epidemiology, in collaboration with NCDHHS and the University of North Carolina. Kathleen's diverse career includes roles in long-term care, acute care, occupational health, and nursing education. Most recently, she served as a Staff Development Coordinator and Infection Control Practitioner in long-term care, where she played a pivotal role in staff education and infection prevention.
Target Audience:
The target audience for this course is: All Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.