Course Code: REL-ALL-0-TTAS
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2028
Learning Objectives:
Describe at least three effective communication strategies that can be used during the transition process into a supervisory role.
Identify at least three effective strategies for managing peer relationships during the transition to a supervisory role.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: First Things
Your New Role
Act Right Away to Open Dialogue
Initial Meetings With Your Staff
The Days of Complaining Are Over
Practicing the Art of Active Listening
The Job Doesn’t Change Who You Are, Just What You Do
Handling Change
Review
Summary
Section 3: Relationship Dynamics and Changes as a Supervisor
You Are the Voice of the Organization
New Friendships Built on Common Mission and Values
Equal Treatment in The Face of Unequal Performers
Emphasize the Respect and Value You Place on Their Input
Leverage Strengths and Skills in Others
Team Goals
Review
Summary
Section 4: Start Being a Leader
Don’t Take Your Old Job with You
Do Your New Job
Become a Leader
Seek Professional Growth
Expect Problems
Handle Problems in Private
Transparency and Frequent Reporting
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
References
Subject Matter Expert: Linda M. Wantuch, MSM, SPHR, SHRM-CP
With more than 20 years of human resources experience, Linda is an accomplished professional who has worked in a variety of industries, including retail, banking, hospitality, and e-commerce. Linda has extensive experience in talent management, employee relations, performance management, legal & regulatory compliance, and organizational restructuring. Linda has a Bachelor’s Degree in Social Work from the University of Wisconsin – Whitewater and a Master’s Degree in Business Management from Cardinal Stritch University. Linda is SPHR certified through the Human Resource Certification Institute and SHRM-CP certified through the Society for Human Resource Management.
Editor: Tameka N. Warren, MSN, RN, CLC
Tameka N. Warren, MSN, RN, CLC, earned her Bachelor and Master of Science in Nursing degrees from Indiana University School of Nursing at IUPUI, and her Associate of Science in Nursing from Ivy Tech College. She has over 20 years of nursing experience in public health, regulation, home health, leadership, education, maternal child community health, and long-term care environments. Tameka has served as a leader in home healthcare practices, quality improvement, and education as a community health nurse and a Public Health Nurse Surveyor (Home Health & Hospice) certified by CMS for a State Agency. She has served as a maternal and infant mortality advocate in managing home visiting services, supporting legislation to improve maternal child care in diverse communities, and as an ALPP Certified Lactation Counselor. She has also served as an Adjunct Clinical Professor to further awareness about the importance of community health nursing. Tameka’s passion is to serve the most vulnerable populations affected by health disparities and to inspire a new generation of nurses to do the same successfully.
Target Audience:
The target audience for this course is: All Staff; in the following settings: All Healthcare Facilities.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.